Privacy Policy

Scope
The aim of this privacy policy is to inform users of kleoncards.com of the manner, scope and purpose of the collection and use of personal data by the website operator [kleon better publishing, Athanasios Tsintsaris, Heppstr. 120, 72770 Reutlingen, Germany] in accordance with Germany’s Federal Data Protection Act (Bundesdatenschutzgesetz) and Telemedia Act (Telemediengesetz).

The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations. Keep in mind that data transmission over the internet can be subject to security vulnerabilities. Complete protection against access by third parties is not possible.

Access data
The website operator or page provider collects data about access to the page and saves this data as server log files. 

The following data are logged in this way:
- website visited
- time of access
- amount of data sent in bytes
- source URL (the website from which you reached our website)
- browser used
- operating system used
- IP address used

 

The data collected are used solely for statistical evaluations and to improve the website. However, the website operator reserves the right to subsequently check the server log files if there are concrete indications of illegal use.

kleoncards.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online shop and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages or postal mail

Cookies
This website uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website. Common browsers offer the option not to accept cookies. Note: There is no guarantee that you will be able to access all functions of this website without restrictions if you make the appropriate settings.

Handling of personal data
The website operator only collects, uses and passes on your personal data if this is permitted by law or if you consent to the collection of data. Personal data are any information that can be used to identify you and which can be traced back to you, such as your name, email address and telephone number.

We collect non-person and personal information for the following purposes:
- to provide and operate the services
- to provide our users with ongoing customer assistance and technical support
- to be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
- to create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services
- to comply with any applicable laws and regulations.

User account
To place an order in our online shop, every customer will be required to create a password-protected user account. The user account includes an overview of past and current orders. If you are a customer, you will be automatically logged out when you leave the online shop. The operator assumes no liability for password misuse provided it was not caused by the operator himself.

Ordering
All data entered by the customer at the point of ordering are stored. This includes:

- last name, first name
- address
- payment details
- email address

Those data that are absolutely necessary for product delivery or contract performance are disclosed to third parties. Your data will be deleted as soon as storage is no longer necessary or legally required.

Credit check
To ensure your safety and security, as well as that of the website operator, we will conduct a credit check before concluding a contract. In addition to checking the past transactions with the operator and any changes to your personal data, the operator also resorts to third party service providers.

Handling of contact data
When you contact the website operator through the available contact options, your details will be stored so they can be used to process and answer your enquiry. These data will not be disclosed to third parties without your consent.

Handling of commentaries and posts
If you leave a comment or a post on this website, your IP address is stored. This is done for the protection of the website operator: in the even your text is in violation of the law, the operator will want to be able to track your identity.

 

Subscriptions/Newsletter

If you would like to receive our newsletter, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. Additional data are not collected or are only collected on a voluntary basis. We use these data exclusively to send the requested information and do not disclose said data to third parties.

The data entered in the newsletter subscription form is processed exclusively on the basis of your consent as laid out in Art. 6 (1) (a) GDPR. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.

 

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

MailChimp

This website uses the services of MailChimp to send newsletters. This service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is a service which organizes and analyzes the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, they will be stored on MailChimp servers in the USA.

MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.

We use MailChimp to analyze our newsletter campaigns. When you open an email sent by MailChimp, a file included in the email (called a web beacon) connects to MailChimp's servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to a specific recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to your interests.

If you do not want your usage of the newsletter to be analyzed by MailChimp, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.

Data processing is based on your consent as laid out in Art. 6 (1) (a) GDPR. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed. The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of MailChimp. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For details, see the MailChimp privacy policy at: https://mailchimp.com/legal/terms/.

Conclusion of a data processing agreement

We have entered into a data processing agreement with MailChimp, in which we require MailChimp to protect the data of our customers and not to disclose said data to third parties. This agreement may be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.

 

Google Analytics
This website uses Google Analytics, a service provided by Google, Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyze how users use the website. The service uses cookies, which are small text files placed on your device. The information collected by the cookies is generally sent to and stored on a Google server in the United States. This website uses IP anonymization. The users’ IP address is truncated within the within European Union member states and the European Economic Area. Once an IP address is truncated, it cannot be linked to a person. As part of the data processing agreement that the website operators have concluded with Google Inc., Google uses the collected information to evaluate the use of the website and website activity and to provide services related to internet use. You have the option of preventing the storage of cookies on your device by configuring your browser settings accordingly. There is no guarantee that you will be able to use this website’s full functionality if your browser does not allow cookies. You can also use a browser plugin to prevent the information collected by the cookies (including your IP address) from being sent to and used by Google Inc. The following link takes you to this plugin: https://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, you can prevent Google Analytics from collecting data about you within this website with a single click that downloads an opt-out cookie. Your browser must allow cookies to be set for this purpose. If you regularly delete cookies, you will need to click the link again each time you visit this website.
Click here for more information on how Google Inc. uses data: https://support.google.com/analytics/answer/6004245?hl=en

Use of social plugins from Facebook and Instagram using the Shariff solution

Our website uses social plugins (“plugins”) from social networks.
To increase the protection of your data when you visit our website, these plugins are not integrated into the site unreservedly, but rather only via an HTML link (so-called “Shariff solution”). This integration guarantees that when you access a page of our website that contains such plugins, no connection is established yet to the servers of the provider of the respective social network. If you click on one of the buttons, a new window will open in your browser and will access the site of the respective service provider where you can (possibly after entering your login data) press, e.g., the Like or the Share button.
For more information about the purpose and extent of the data collection and further processing and use of the data by the providers on their sites, as well as about your rights in this regard and setting options to protect your privacy, please check the data protection information of the respective providers.
http://www.facebook.com/policy.php 
https://help.instagram.com/155833707900388

 

Rights of the user: information access, rectification and erasure
As a user, you have the right to receive free information upon request about which personal data has been stored about you. Provided that your request does not conflict with a legal obligation to store data (e.g. data retention), you are entitled to rectify incorrect data and to block or erase your personal data

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.