Terms & Conditions
The following terms and conditions apply to all orders placed through our online shop.
2. Contracting party, conclusion of contract
The purchase contract is concluded with
kleoncards.com c/o kleon better publishing
The presentation of the products in the online shop constitutes a binding offer on our part to enter into a contract for the sale of these goods. You may add our products to your shopping cart without any obligation to buy them and modify the contents of the cart at any time before submitting your binding order by using the prompts provided and explained in the ordering process. By clicking the order button, you enter into a contract to purchase the goods in the cart. Immediately after you submit your order, you will receive an email confirmation.
3. Contract language, storage of the contract text
The languages available for the conclusion of the contract are German and English.
We will store the contract text and send you the order information as well as our terms and conditions by email. For security reasons, the contract text is no longer available online.
4. Terms and conditions of delivery
Shipping costs are added to the stated product prices. The shipping costs for your order are displayed with the offer. We only deliver by mail order. We regret that it is not possible to pick up the goods yourself. We do not deliver to package pick-up stations.
The following payment methods are accepted in our shop:
When submitting the order, you also submit to us your credit card details. Directly after the order, and following your identification as the legal cardholder, we will ask your credit card company to initiate the payment transaction. The payment transaction will be automatically carried out by the credit card company and charged to your card.
You will be redirected to the PayPal website during the ordering process. If you wish to pay the invoice amount by PayPal, you must either have an existing PayPal account or you will need to register first before gaining authorization with your login data and confirming the payment instruction. We will instruct PayPal to initiate the payment transaction once the order has been submitted in the shop. The payment transaction will then be carried out automatically by PayPal. Further information will be provided during the ordering process.
After placing the order, you will be redirected to the website of the online payment service provider Sofort GmbH. To pay the invoice amount through Sofort, you must have an online banking account with PIN / TAN procedure activated to participate in Sofort, identify yourself and confirm the payment instructions to us. You will receive additional information during the ordering process. The payment transaction will be immediately carried out by Sofort and charged to your account.
6. Retention of title
The goods remain our property until payment has been received in full.
7. Transport damage
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier as soon as possible and notify us without delay. Failure to make a complaint or make contact will not in any way affect your statutory rights or their enforcement, particularly with regard to your statutory warranty rights. You will, however, help us to assert our own claims against the carrier or the transport insurer.
8. Warranty and guarantees
Unless expressly agreed otherwise below, the statutory warranty rights apply. In the case of used goods, the limitation period for warranty claims is one year starting with delivery of the goods.
The above-mentioned restrictions and reductions in time limits do not apply for claims by reason of any damage caused by us, our statutory representatives or vicarious agents
- in the case of injury to life, body and health,
- in the case of deliberate or grossly negligent breach of duty or fraudulent intent,
- in the case of a breach of such contractual duties as are indispensable for achieving the objective of the contract and on whose adherence the contracting partners may regularly rely on (cardinal duties),
- in the case of a guarantee commitment, where agreed, or in so far as product liability law applies.
For information about any other applicable guarantees and their exact conditions, please see the respective product and specific information pages in the online shop.
Customer service: Our customer service can be reached by email at email@example.com.
We will accept full liability for claims arising from damages caused by us, our statutory representatives or agents
- in the case of injury to life, body and health,
- in the case of deliberate or grossly negligent breach of duty, in the case of guarantee commitments, where agreed, or in so far as product liability law applies.
In cases of liability due to the breach of such contractual duties as are indispensable for achieving the objective of the contract and on whose adherence the contracting partners may regularly rely on (cardinal duties), as the result of ordinary negligence by us, our statutory representatives or agents, the liability will be limited to the typical damage which is foreseeable at the time the contract was formed. Any other claims for damages are excluded.
10. Dispute resolution
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform) at http://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to enter into dispute resolution before a consumer arbitration board.
The laws of the Federal Republic of Germany apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
The contract language is English. Translations into other languages are provided for the customer’s convenience only. In case of discrepancy between the English version and the translation, the English version shall prevail.
If any one of the provisions of these terms and conditions or of further agreements should be found to be invalid or unenforceable, or if they become invalid or unenforceable, of if they are incomplete, this fact shall have no effect on the validity of the remainder of the contract. The contracting parties agree to replace the invalid or unenforceable provision by a valid and enforceable provision which as closely as possible serves the economic purpose that the parties to the contract had pursued with the invalid or unenforceable provision. The preceding shall apply accordingly in the event that the contract is found to be incomplete.
The original German version of these terms and conditions were created using the Trusted Shops legal text generator tool in cooperation with the law firm Wilde Beuger Solmecke Rechtsanwälte. The English version is a convenience translation only.